Child Safety Standards POlicy

Child Safety Standards

At Petba, we prioritize the safety and well-being of all our users, including children. We are committed to providing a safe, secure, and enjoyable experience for everyone, especially for younger users who may interact with our app. To ensure that children are safe while using Petba, we have established the following child safety standards:

1. Age Restrictions

To ensure the appropriate use of our app, we have set age restrictions. Petba is intended for users aged 13 and older. If you are a parent or guardian and wish to allow your child to access the app, we recommend supervising their use to ensure safety and appropriateness.

2. Supervised Usage

Parents and guardians are encouraged to supervise the app usage of children under the age of 13. While the app is designed with child safety in mind, adult supervision will help foster a safer online environment.

3. No Personal Information Collection from Children

We do not collect, store, or share any personal information from users under the age of 13. We adhere strictly to all applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the U.S., to ensure that children’s privacy is fully protected.

4. Content Moderation

We utilize advanced content moderation systems to ensure that all content shared within the app is safe for all users, including children. User-generated content goes through a review process to ensure it aligns with our community guidelines. Inappropriate or harmful content will be removed promptly.

5. Parental Controls

Petba offers customizable parental controls to help parents manage and monitor their child’s interactions within the app. Parents can adjust settings to limit chat features, restrict access to certain types of content, and control who their child can interact with.

6. Reporting and Blocking

We provide tools for users and their guardians to report inappropriate behavior or content. Parents can also block or restrict access to specific users who may not be appropriate for their child to interact with. All reports are reviewed by our team for quick resolution.

7. Safe Search and Interaction

Petba has built-in safe search features that ensure only child-appropriate content appears in search results. Additionally, we limit direct messaging and interactions with strangers, promoting a safer experience for younger users.

8. Educational Resources

We provide educational resources to help children learn about responsible pet ownership in a fun and safe manner. These resources include articles, games, and activities designed with child safety in mind.

9. Ongoing Safety Measures

We are committed to continuously improving safety features and staying updated with best practices to protect young users. Regular app updates are released to enhance security, introduce new parental control features, and improve overall safety measures.

10. How to Contact Us

If you have any questions or concerns regarding child safety on Petba, please contact us at [email protected]. We are here to help!