Terms & Conditions

Welcome to Petba (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.petba.in, and any related services, applications, or features (collectively, the “Website”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.


1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations;

  • Infringe upon our or others’ intellectual property rights;

  • Transmit harmful or malicious code;

  • Use the Website to conduct fraudulent or misleading activities.


2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your login credentials;

  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


3. Products and Services

All descriptions, images, and prices of products are subject to change without notice. We reserve the right to:

  • Modify or discontinue products;

  • Limit the quantities of any items offered.

We make reasonable efforts to display accurate product information but cannot guarantee that all details (such as color or specifications) are error-free.


4. Pricing and Payments

All prices are listed in [Insert Currency]. Payment for orders must be made through our secure payment gateway, which is powered by a third-party encrypted payment provider (such as Stripe, Razorpay, or PayPal).

We do not store or have access to your complete payment information. All financial data is processed securely by our third-party payment partners in compliance with PCI-DSS standards.


5. Shipping and Delivery

Shipping timelines are estimates and may vary depending on location and external factors. Peetba is not liable for delays caused by courier services, customs, or unforeseen events.


6. Returns, Refunds, and Cancellations

Please refer to our Return and Refund Policy [insert link] for details. We reserve the right to reject returns that do not meet policy conditions.


7. Intellectual Property

All content, including text, images, logos, graphics, and code, is owned by or licensed to Petba and protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written permission.


8. Limitation of Liability

To the maximum extent permitted by law, Petba and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the Website or products purchased through it.


9. Third-Party Services

Our Website may include links or integrations with third-party services. Petba is not responsible for the content, security, or practices of such third parties. Use them at your own risk.


10. Privacy

Your use of the Website is also governed by our Privacy Policy.


11. Changes to Terms

We may modify these Terms at any time. Continued use of the Website after changes means you accept the updated Terms.


12. Contact Information

If you have any questions about these Terms, please contact us at:
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